Privacy Policy

God Of Wins Casino respects the privacy of players in Australia and takes reasonable steps to protect personal information. This policy describes the types of information an online casino site may handle, why that information is needed and how players can make requests about their personal data.

The policy applies to information collected through the website, account registration and login processes, casino services, customer support communications and related online features. It may also apply when you interact with the site using a mobile phone, tablet, computer or another internet-connected device.

By using the website, you should read this policy together with any relevant website terms and notices. Some pages may provide additional information about a particular service or feature. If those notices explain a specific type of data handling, they should also be considered when you use that feature.

This policy is intended to provide general and practical information. The information collected can depend on how you use the website, which services you access and which information is required to meet account, security and legal requirements.

Personal information is generally handled for purposes connected with providing and managing casino services. This can include creating and maintaining your account, enabling account access, processing transactions and responding to your requests.

• Running the account and providing the website, including maintaining account settings, recording activity and delivering available services.
• Completing identity, age and account verification checks before or during the use of certain services.
• Detecting, preventing and investigating fraud, money laundering, collusion, account misuse, security incidents and other suspicious or unauthorised activity.
• Processing payments, withdrawals, refunds, transaction questions and other account-related financial activity.
• Providing customer support, reviewing complaints, answering enquiries and keeping a record of communications where appropriate.
• Meeting legal, regulatory, tax, financial, security and responsible gambling obligations that apply to the operation of an online casino service.
• Maintaining, testing and improving website performance, reliability, security and user experience.
• Sending service-related communications, such as account notices, verification messages, security alerts and important changes to website terms or policies.
• Sending marketing communications where permitted and where the relevant consent or other lawful basis is required. Marketing messages should include an appropriate way to stop receiving them.

Information may be combined when needed to carry out these purposes. We aim to collect and use information that is reasonably relevant to the purpose for which it is handled. You may choose not to provide certain information, but this may mean that an account cannot be opened, verified or used for particular services.

Protecting personal information

Reasonable technical and organisational measures may be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, secure systems, monitoring, verification procedures and staff or provider processes designed to protect information.

No online service can guarantee that information will always be completely secure. You should keep your login details confidential, use a secure device and notify support promptly if you believe your account or personal information has been accessed without permission.

Making a privacy request

You can contact support@godofwinscasino.online to ask about your personal information or to exercise available data rights. In particular, you may request access to the personal information held about you, ask for inaccurate or incomplete information to be corrected, ask for your data to be deleted where deletion is available, or withdraw consent to receive marketing communications.

• Access: ask for a copy or explanation of personal information held about you.
• Correction: ask for information that is inaccurate, out of date or incomplete to be corrected.
• Deletion: ask for your personal information to be deleted where there is no continuing reason or requirement to keep it.
• Marketing consent: withdraw consent or opt out of marketing communications at any time. You may also use an unsubscribe option included in a marketing message where one is provided.

For account security, a request may need to be checked before information is disclosed or changes are made. Some requests may be limited where information must be retained for legal, security, fraud-prevention, dispute-resolution or other legitimate reasons. If deletion is not possible, the information may be retained only as required or permitted and protected from unnecessary use.

Privacy requests should include enough information to identify the relevant account and clearly explain what you are asking for. We may ask for reasonable additional details to protect against unauthorised requests. We aim to review requests within a reasonable time and will explain if more information or time is needed.